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Proposal Forms
Where can I find a Proposal Form?
Proposal Forms can be downloaded and printed directly from the website:
Proposal Forms for Professional Insurances
Proposal Forms for Art and Private Clients
Proposal Forms for Events Insurance
Proposal Forms for Motor
Pre-printed copies of proposal forms are also available, along with other Hiscox literature, through the stationery ordering service:
Art and Private Clients Stationery Order Form
Professional insurances Stationery Order Form
Where do I send a completed Proposal Form?
All contact details can be found in our contact sheets:
Contacting Hiscox
Where can I find Underwriter Contacts?
All contact details can be found in our Contact Sheets:
Hiscox contact sheets
Why do I have to send correspondence to a central email address and not directly to an Underwriter?
We ask you to use our central inbox so we can log your correspondence in our underwriting system and allocate it out to the correct underwriter to action. This helps avoid any delay in responding to you and helps us manage our work for you more effectively. If you do email an underwriter directly, they will need to forward your email to the central inbox themselves which slows down our ability to respond to you.
Claims
How do I notify a claim?
Claims contacts, along with all other contact details, can be found in our Contact Sheets:
Claims - Private Clients
Claims - Professional Insurance
Continuous Policies
How does a Hiscox Continuous Policy work?
Full details of how Hiscox continuous policies works are available on our Continuous policy FAQ document
6332 - Continuous Policy FAQs
Direct Debits
Where do I find a Direct Debit Mandate?
Direct debit mandates can be downloaded and printed directly from the website:
4299 - Direct Debit Mandate – UK
5614 - Direct Debit Mandate - Ireland
Pre-printed copies of direct debit mandates are available, along with other Hiscox literature, through the stationery ordering service:
Art and Private Clients Stationery Order Form
Professional insurances Stationery Order Form
Alternatively direct debits can be set up over the phone with our Direct Debits team on 0845 074 6726 - the person calling must be named on both the policy and the bank account from which the direct debit will be taken. We cannot accept direct debit instructions over the phone from a third party.
Where do I send a signed Direct Debit Mandate?
All contact details can be found in our Contact Sheets
Hiscox Contact Sheets
Is a scanned copy of the Direct Debit Mandate accepted?
Yes - a scanned or faxed copy of the direct debit mandate is acceptable, as long as it has been signed by the client.
Can I set up a Direct Debit on behalf of a client?
We cannot accept direct debit instructions over the phone from a third party, however clients can set up direct debits over the phone with our Direct Debits team on 0845 074 6726 - the person calling must be named on both the policy and the bank account from which the direct debit will be taken.
We will accept a completed direct debit mandate form which has been signed by the client.
Who do I contact if I have a query on a Direct Debit?
All direct debit queries should be directed to our Direct Debits team on 0845 074 6726.
Accounts
Who do I contact with an Accounts query?
All accounts queries should be directed to our Credit control team on 0845 074 6741.
Financial Rating
What is your current Financial Rating?
For our current financial rating please click here.
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