For all claims it would be helpful if you could provide the Hiscox policy number and full details of the claim, including the date, amount and circumstances. We aim to proactively manage each claim or circumstance notified to us in order to provide the best possible service to your clients. To help us achieve this please provide as much background information in relation to the claim as possible. This will help us in assessing policy coverage and, if cover is confirmed, in formulating a strategy to respond to the problem.
Our UK-based Claims Underwriters are available from 9:00- 17:30, Monday to Friday and can be contacted on the numbers below. Alternatively, claims can be posted to:
PO Box 420
Art and Private Client claims
606 home insurance
T: +44 1206 773776
If your client has a home emergency such as a burst pipe and requires the immediate assistance of a tradesperson, please call us on 0800 731 3639 (24 hours a day).
If your client has travel insurance with us and needs emergency medical assistance while travelling abroad please contact: 0207 902 7120
For confidential legal advice on personal tax matters, and for family legal protection claims, please contact DAS Legal Expenses Insurance Company Limited on 0800 731 3548. Please note that DAS will need to discuss the claim directly with the client.
T: 01206 773 898
If you client has suffered a breakdown in the UK or Europe recovery can be arranged by calling the motor breakdown line on: 0117 934 0429
Private client liability claims
T: 01132 051 072
Professions and Specialty Commercial claims
T: 01206 773 783
T: 01206 773 899 (choose option 2)
If your client has an emergency at the business premises and requires the immediate assistance of a tradesperson, please call us on: 01444 442 738 (24 hours a day)
If your client has business travel insurance with us and needs emergency medical assistance while travelling abroad, please contact: +44 208 290 4442 (24hrs)
For advice on employment, prosecutions, health and safety, sex discrimination, tax and European law, please contact DAS Legal Expenses Insurance Company Limited on 0800 840 2269. Please note that DAS will need to discuss the claim directly with the client.
T: 01132 051 072
Cyber and data
T: 01206 773791 E: firstname.lastname@example.org
T:+44 (0)207 236 8927
M: +44 (0) 7976 942912
F: +44 (0) 7236 8898
T: +44 (0) 20 7236 1099
T: +44 (0) 20 7236 8888
M: +44 (0)7741 248 196
Hiscox Global Flying Insurance claims
T +44 (0) 1206 773 827
F +44 (0)1206 773 999
Hiscox Global Flying
Essex CO3 3XL
We also require a signed medical consent request, authorising us to obtain details of all medical reports concerned with the treatment or consultation the client has received.
Medical consent request (UK)
Medical consent request (overseas)