Hiscox rallies brokers for Mont Ventoux climb
24 May 2013 Press release
To celebrate the 100th year of the Tour de France, specialist global insurer Hiscox is hosting its very own Mont Ventoux challenge which will see 40 cycling enthusiasts from within the insurance industry completing the 151 mile ride from Givors, near Lyon, to the summit of Mont Ventoux.
Expect the Unexpected: The World of 'Tactical Litigation'
20 May 2013 Broker email
Professional indemnity claims can come from all directions and most companies assume a claim will only arrive following an act of negligence on their part. In today’s litigious world this is not always the case. There is increasing evidence that some businesses are turning to ‘tactical litigation’ as a way of escaping from paying a supplier’s fees for example.
In addition, even where businesses feel they have done nothing wrong to merit a claim against them and have always followed best practice within their sector, they could still find themselves facing a professional indemnity claim thanks to the actions of a third party supplier.
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Consumer Insurance Act
16 May 2013 Broker email
As you are probably aware, the implementation of the Consumer Insurance (Disclosure and Representations) Act removes the consumers’ duty to disclose material facts and replaces this with a duty to take care to answer our questions accurately and completely.
We have recently made some small changes to our Hiscox 606 (high value home insurance), Motor, Fine Art and Holiday Home policy documents to reflect this. In particular, all references to material fact disclosure within our current policy documentation are removed but consumers are reminded that they still have a duty of care not to make a misrepresentation to us and they must ensure that their answers to our questions are full, accurate and not misleading.
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New Claims information pages
16 April 2013
Our new claims information pages for 606 and commercial property are now live. These show the latest testimonials from Hiscox broker clients on how they thought their claims are handled. They also include our claims satisfaction data showing you our clients’ overall satisfaction with the Hiscox claims service and scores for speed, products and meeting their expectations.
These pages will give you a quick overview of what clients thought and may come in useful in discussions about our claims service with potential customers. These new pages can be found in both the claims section and relevant product pages of the Broker Centre.
New Literature and Stationery
15 April 2013
We have a new Motor and Home Welcome folder (6060 03/13) for you to put your client documentation in. It has an updated look, as well as emergency contact details.
We also have brand new plastic home and motor emergency number cards which your clients can keep with them in case of an incident. You can now order these items on the personal lines stationery form.
Hiscox rewards artistic talent at the Royal Academy Schools
04 April 2013
Video and sculpture won the day for artists Alice Theobald and Coco Crampton, who each recently took home a cash prize as part of Hiscox’s sponsorship of the Royal Academy Schools.
The latest on Schemes
25 March 2013
We have a new leaflet that explains how our dedicated schemes team can help you get the best out of your schemes business. It highlights the team’s strengths of tailored underwriting, its dedicated schemes claims services, a choice of processes to suit the way you want to work and how we can help get your scheme to the market. Visit the schemes page to download the leaflet.
Hiscox are also one of the sponsors for the Insurance Age schemes Masterclasses in Birmingham and Leeds next month. The Hiscox breakout session will be on ‘Maintaining and growing a scheme’. To find out more on how you can shape your niche market and register visit http://events.insuranceage.co.uk/schemes
Robert Hiscox interviewed in the Spring edition of Hiscox News – out now!
20 March 2013 Broker email
The March 2013 issue of Hiscox News is out now.
In this issue you can read one of Robert Hiscox's last interviews before stepping down as Chairman, where he muses on his time at the top, how he did things differently and his view of the job brokers do.
You can find out more about the topics discussed at the 2013 Hiscox Preferred Broker summit including what key note speaker Clive Woodward OBE had to say on winning teams.
Other features include an update on how our emerging PI product launch was received and a guide to helping your clients plan events. There is also an interview with Whitney Hintz, curator of Hiscox's art collection who discusses showcasing art in the Hiscox offices and you have a chance to win a couple of National Art passes.
If you or a colleague want to receive the next issue of the magazine, simply send your/their name and address details in an email with 'Hiscox News Request' in the subject line to email@example.com and we will update our mailing list.